Shipping Policy
1) Services & rates
- Free UK shipping on orders £30+.
- Standard shipping fee applies to orders under £30 (shown at checkout).
- We ship within the UK (extra time may apply for Highlands & Islands, Channel Islands and Northern Ireland).
2) Dispatch & delivery
- Orders placed Monday–Friday are typically dispatched in 1–2 working days.
- Standard delivery usually arrives 2–5 working days after dispatch (guidance, not a guarantee).
- Tracking details are provided where available.
- We will deliver within 30 days unless we’ve agreed otherwise.
3) Address issues & delivery attempts
If a parcel returns to us due to an incorrect address or non-collection, we’ll refund the item price (less any outbound shipping you paid) or re-ship once any re-delivery fee is paid.
4) Lost or delayed parcels
If delayed, email sale@hhtechh.com with your order number. If a parcel is confirmed lost by the carrier, we’ll replace or refund you.
Risk transfers on delivery; title transfers upon full payment.
